Refund Policy (Complete Satisfaction Guarantee)
1. Introduction
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At FlexTekSites, we are committed to delivering websites that meet and exceed your expectations. This Refund Policy outlines the conditions under which we offer refunds for our services.
2. Satisfaction Guarante
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If you are unsatisfied with the final product, we provide a full refund within the guidelines below. We work closely with our clients throughout the process to ensure alignment with their vision.
3. Refund Conditions
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Eligibility: To qualify for a refund, you must notify us of your concerns within 14 days of receiving the final product.
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Communication: Please reach out via the contact form or email [Your Email] to discuss your concerns. We are happy to make revisions based on your feedback. If you’re still not satisfied after these revisions, we will process your refund.
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Refund Process: Approved refunds will be issued to the original payment method used at purchase.
4. Exceptions
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Non-Refundable Services: Rush projects, express delivery, and additional features are non-refundable. This will be clearly communicated before these services are provided.
5. How to Request a Refund
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Contact us via the contact form or email flextexsites@gmail.com.
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Include your project details and the reason for your dissatisfaction.
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We will address your concerns and, if necessary, approve and process the refund.
6. Contact Us
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For questions, reach out via the contact form or email flextexsites@gmail.com
By using FlexTekSites, you agree to this Refund Policy. We are committed to providing you with the best possible service and ensuring your satisfaction.